Question 1

$180/m — What does 'm' stand for?

Accepted Answer

The 'M' = 1,000. $150/M equals $150 for 1,000 contacts (rows) of information on an XLS file. It does not stand for 'monthly cost.'

Question 2

How often is your file updated?

Accepted Answer

We update our file every week of the year, adding roughly 40,000 new contacts each week. We also have our full database hard bounce verified and cleaned three times annually by a third-party industry leader in database hygiene.

Question 3

Why is your pricing so much lower than MDR and similar companies?

Accepted Answer

We don't carry the overhead and moving parts that our competitors do, and those savings are passed directly to our customers. There are no minimum orders, no additional charges for data selects, and no file delivery fees. All data is always unlimited-use for 12 months.

Question 4

Do you have a minimum order amount?

Accepted Answer

No minimum orders or dollar amounts. We also provide an automated file suppression at no cost.

Question 5

How many hard bounces should I expect?

Accepted Answer

This can vary by demographics and job titles, but we never expect more than a 2-3% hard bounce rate on average. Any hard bounces exceeding 3% will be credited to the user's account (applies to the first email deployment of the leased file within 20 days of receipt). Choosing your email deployment provider carefully is critical. Platforms like Constant Contact and Mailchimp often yield lower deliverability for institutional domains. We recommend a more boutique, specialized deployment company.

Question 6

How is the data file sent and in what format?

Accepted Answer

The XLS or CSV file (depending on size) is automatically sent to your K12 Data account. This generally takes 1-3 minutes from the time of purchase when a credit card is used. If Invoice is selected as the payment method, we will release the file manually. Log into your K12 Data account, refresh your browser, and look for the download icon to access your file.

Question 7

At the end of the 12-month lease, do I have to purge all leased data, including new customers I acquired?

Accepted Answer

No. Customers you have acquired through direct interaction from using our data are yours to keep. If you had interaction with a contact (a reply, phone call, or purchase), you may add them to your house file. A simple email open alone does not constitute use of the data as a house file beyond the lease period.

Question 8

Are the email addresses from the institutions?

Accepted Answer

Yes. 99.8% of the email addresses are institutional (e.g., @bay.k12.fl.us, .org, .edu). Less than 0.02% are non-institutional emails (e.g., @gmail, @hotmail).

Question 9

Can we bring the emails in-house and manage our own campaigns?

Accepted Answer

Yes. You have unlimited access to the file for 12 months. Simply upload the email and data into your CRM and market to your audience directly.

Question 10

Do you deploy emails on behalf of your customers?

Accepted Answer

No. We are specific to education data and do not provide email deployment services. We recommend partnering with a reputable boutique deployment provider for best results.

Question 11

What are the CAN-SPAM compliance requirements?

Accepted Answer

Key CAN-SPAM requirements include: (1) Use accurate From, To, and Reply-To information. (2) Use non-deceptive subject lines. (3) Identify the message as an advertisement. (4) Include your valid physical postal address. (5) Provide a clear opt-out mechanism. (6) Honor opt-out requests within 10 business days. (7) Monitor and remain responsible for any third parties sending on your behalf.

Question 12

What states and school districts are included in your K-12 database?

Accepted Answer

Our database covers all 50 U.S. states and includes contacts from public school districts, independent school districts, and educational agencies across the country. Whether you are targeting a single state or running a national campaign, we can filter your list by state, district, county, or region.

Question 13

What job titles and roles are available in the K-12 contact database?

Accepted Answer

We carry contacts across a wide range of K-12 roles, including superintendents, assistant superintendents, curriculum directors, technology directors, principals, assistant principals, school counselors, special education coordinators, purchasing agents, and more. If you have a specific title in mind, contact us and we can confirm availability.

Question 14

Do you have data for private schools, charter schools, and homeschool co-ops?

Accepted Answer

Yes. In addition to traditional public school districts, our database includes contacts at private schools, charter schools, and magnet schools. Coverage for homeschool co-ops is more limited, but we are happy to discuss your specific targeting needs.

Question 15

How many total contacts are in the K-12 Data database?

Accepted Answer

Our database contains millions of verified K-12 education contacts across the United States, with approximately 40,000 new contacts added each week. Use our Build-A-List tool or contact us to get an exact count for your specific targeting criteria.

Question 16

Do you have superintendent and district-level administrator contacts?

Accepted Answer

Yes. Superintendent and district-level administrator contacts are among our most frequently requested segments. We carry superintendents, assistant superintendents, curriculum directors, finance directors, and other central office decision-makers across districts of all sizes.

Question 17

What types of companies use K-12 Data?

Accepted Answer

Our customers include edtech companies, curriculum publishers, professional development providers, school furniture and supply vendors, fundraising organizations, SaaS platforms, grant writers, staffing firms, and any business that sells products or services into the K-12 market.

Question 18

Can I use the data for direct mail campaigns, not just email?

Accepted Answer

Yes. Our data files include mailing addresses in addition to email addresses, making them suitable for direct mail, postcard campaigns, and multi-channel outreach. You can use the file for email, direct mail, or both within your 12-month lease.

Question 19

Can I filter contacts by school enrollment size or budget level?

Accepted Answer

Yes. Our Build-A-List tool allows you to filter by a range of selects including state, district enrollment size, school type, job title, and more. This lets you focus your outreach on the exact segment most relevant to your product or service.

Question 20

What is a 'select' and how do I build a targeted list?

Accepted Answer

A select is a filter applied to narrow your list to a specific segment, such as a particular state, job title, school type, or enrollment range. You can apply multiple selects at once using our Build-A-List tool at k12-data.com/custom_databases. There are no extra charges for applying selects.

Question 21

Is this data FERPA compliant?

Accepted Answer

Yes. Our data consists of professional contact information for K-12 administrators and staff, not student records. FERPA (Family Educational Rights and Privacy Act) governs student education records, not professional educator or administrator contact information. Our data does not include any student data.

Question 22

What fields or columns are included in the data file?

Accepted Answer

A standard data file includes: first name, last name, job title, school or district name, email address, mailing address (street, city, state, ZIP), and phone number where available. Additional fields may be available depending on your selected segment. Contact us to confirm specific field availability.

Question 23

Can I integrate the data with my CRM or marketing automation platform?

Accepted Answer

Yes. Files are delivered in XLS or CSV format, which are compatible with all major CRM and marketing automation platforms including Salesforce, HubSpot, Marketo, ActiveCampaign, and others. Simply import the file using your platform's standard data import workflow.

Question 24

Do you offer an API for accessing K-12 contact data?

Accepted Answer

We do not currently offer a public API. Data is delivered as a flat file (XLS or CSV) to your K12 Data account. If you have a high-volume or ongoing data need, contact us to discuss custom delivery options.

Question 25

What email deployment platforms work best with your data?

Accepted Answer

We recommend using a boutique, specialized B2B email deployment provider rather than mass-market platforms like Constant Contact or Mailchimp. Specialized providers tend to have better deliverability for institutional email domains. Contact us for recommendations based on your campaign goals.

Question 26

What open and click rates should I expect from K-12 email campaigns?

Accepted Answer

Results vary by subject line quality, offer relevance, time of year, and deployment platform. Well-targeted K-12 campaigns with strong subject lines and relevant content typically see open rates in the 10-20% range. Campaigns sent during peak educator attention windows tend to perform best.

Question 27

What is the best time of year to market to K-12 administrators?

Accepted Answer

The strongest windows for K-12 outreach are late summer (July-August) as districts prepare for the school year, early fall (September-October) when budgets are active, and January-February for mid-year planning. Avoid late May and June when administrators are managing end-of-year activities.

Question 28

Is K-12 contact data legal to purchase and use?

Accepted Answer

Yes. Purchasing and using professional contact data for B2B marketing is legal under U.S. law. Our data consists of publicly verifiable professional contact information for school administrators and staff. All use is subject to CAN-SPAM compliance, and users are responsible for honoring opt-out requests and following applicable regulations.

Question 29

How is K-12 Data different from a data broker?

Accepted Answer

Unlike general-purpose data brokers, K-12 Data is a specialized vertical database built exclusively for the K-12 education market. We have maintained and refined this database for over 15 years, with dedicated weekly updates and triple-annual cleaning. Our focus means deeper coverage, higher accuracy, and more relevant selects than a general broker can offer.

Question 30

Do you offer a data guarantee or credit policy?

Accepted Answer

Yes. If your hard bounce rate exceeds 3% on the first email deployment of a leased file within 20 days of receipt, we will credit the overage to your account. We stand behind our data quality and encourage customers to reach out if they have any concerns about their file.

Question 31

How do I place an order on K12 Data?

Accepted Answer

Visit k12-data.com and use our Build-A-List tool to select your desired contacts by state, job title, school type, enrollment size, and other filters. Once your list is configured, proceed to checkout. Orders paid by credit card are delivered to your account within 1-3 minutes. Invoice payments are processed manually and released promptly.

Question 32

How long does it take to receive my data file after purchase?

Accepted Answer

Credit card orders are delivered to your K12 Data account within 1-3 minutes of purchase. If you select Invoice as your payment method, the file will be released manually after payment is arranged. Log into your account and look for the download icon to access your file.

Question 33

Can I preview or sample the data before purchasing?

Accepted Answer

Yes. We offer a sample request option so you can review a representative portion of our data before committing to a purchase. Visit k12-data.com/request_sample or contact us directly to request a sample for your target segment.

Question 34

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and invoice (purchase order) payment. Credit card orders are fulfilled automatically and instantly. Invoice orders are processed manually. Contact us if you have specific payment or procurement requirements.

Question 35

Can I reorder or refresh my list after 12 months?

Accepted Answer

Absolutely. Many of our customers renew annually to take advantage of freshly updated data. When your 12-month lease expires, you can reorder the same segment or adjust your selects to reflect any changes in your target audience. Returning customers are welcome to contact us for assistance.

Question 36

What is the difference between leasing and buying a data list?

Accepted Answer

When you lease a data list from K12 Data, you have unlimited use of the file for 12 months. At the end of the lease, you may not continue using the data as an ongoing house file unless you have had direct interaction with those contacts. Leasing is the industry standard for contact data and keeps pricing accessible while ensuring data stays current through regular refreshes.

Question 37

How does K12 Data compare to purchasing from a list broker?

Accepted Answer

A general list broker aggregates data across many industries with varying levels of quality control. K12 Data is built and maintained exclusively for the K-12 education market, with weekly updates, triple-annual cleaning, and deep vertical expertise. You get more accurate data, more relevant selects, and direct support from a team that knows K-12 inside and out.

Question 38

What is the difference between a school district contact list and a school-level contact list?

Accepted Answer

A district-level list targets contacts at the central office: superintendents, curriculum directors, technology directors, and other administrators who make decisions across the entire district. A school-level list targets contacts at individual school buildings, such as principals and assistant principals. Depending on your product and sales cycle, one or both levels may be appropriate for your campaign.

Question 39

Is K12 Data better for small businesses or enterprise companies?

Accepted Answer

Both. Small businesses and startups benefit from our no-minimum-order policy and affordable per-thousand pricing, allowing them to start with a targeted, manageable list. Enterprise companies and national brands use our full database for large-scale campaigns across multiple states or the entire country. There is no ceiling on list size.

Question 40

Can K-12 vendors use grant funding to purchase a data list?

Accepted Answer

In many cases, yes. Vendors who receive grant funding for outreach, marketing, or program development may be able to apply those funds toward a data list purchase. We recommend consulting with your grants administrator to confirm eligibility. We are happy to provide documentation or invoicing to support procurement processes.

Question 41

Do you offer nonprofit or startup pricing?

Accepted Answer

Our pricing is already among the most competitive in the K-12 data industry, with no minimums and no hidden fees. We do not have a formal nonprofit tier, but we encourage nonprofits and early-stage companies to contact us to discuss their needs. We are always willing to work with organizations that are budget-constrained.

Question 42

Can I get a quote for a custom list before purchasing?

Accepted Answer

Yes. Use our Build-A-List tool at k12-data.com/custom_databases to configure your list and see pricing in real time. You can also contact us directly and we will put together a quote based on your targeting criteria and goals.

Question 43

How do I write a cold email to a K-12 administrator?

Accepted Answer

The most effective K-12 cold emails are short, relevant, and lead with value rather than a sales pitch. Open with a specific pain point or goal the administrator is likely managing (budget constraints, curriculum gaps, technology adoption), explain how your product or service addresses it in one or two sentences, and close with a single low-friction call to action such as a 15-minute call or a link to a free resource. Personalization by role and district size significantly improves response rates.

Question 44

What is the best subject line for a K-12 marketing email?

Accepted Answer

Subject lines that perform well in K-12 campaigns tend to be specific, benefit-driven, and under 50 characters. Examples: Save Time on IEP Documentation, New Funding Source for Districts, or Free PD Resource for Curriculum Directors. Avoid generic subject lines like Check Out Our Product or Exciting Announcement. Testing two or three subject line variants is always recommended.

Question 45

How do I avoid spam filters when emailing school districts?

Accepted Answer

To maximize deliverability to institutional email domains: use a reputable B2B deployment provider, authenticate your sending domain with SPF, DKIM, and DMARC records, avoid spam trigger words in subject lines, keep image-to-text ratios balanced, and always include a physical address and clear unsubscribe link. Starting with smaller send volumes and warming up your sending domain also helps establish a positive sender reputation.

Question 46

What is the average K-12 district technology budget?

Accepted Answer

Technology budgets vary widely by district size and state funding levels. Smaller districts may have technology budgets in the range of $50,000 to $200,000 annually, while large urban districts can spend tens of millions. On average, K-12 districts allocate roughly 5-8% of their total operating budget to technology. Post-ESSER funding periods have accelerated edtech spending, though many districts are now returning to pre-pandemic budget norms.

Question 47

How do edtech companies typically reach school decision-makers?

Accepted Answer

The most effective channels for reaching K-12 decision-makers include targeted email campaigns using verified contact data, conference presence at events like ISTE, FETC, and state-level ed conferences, LinkedIn outreach to district administrators, direct mail for high-value prospects, and content marketing that addresses specific curriculum or operational challenges. Email remains the highest-ROI channel for most edtech vendors when paired with accurate, well-segmented contact data.

Question 48

How do I log into my K12 Data account?

Accepted Answer

Visit k12-data.com and click the Login link in the navigation menu, or go directly to k12-data.com/register?act=login. Enter your registered email address and password to access your account, where you can view and download your purchased files.

Question 49

Can multiple users access the same account?

Accepted Answer

Our standard accounts are set up for a single user login. If your team requires multi-user access or you have a larger organizational need, contact us to discuss account options that fit your workflow.

Question 50

How do I contact K12 Data customer support?

Accepted Answer

You can reach us through the contact form at k12-data.com/contact. We are responsive during standard business hours and are happy to assist with questions about your order, your data file, account access, or custom list needs.

Question 51

Do you offer refunds?

Accepted Answer

Because our data is delivered digitally and immediately upon purchase, we do not offer refunds on completed orders. However, we stand behind our data quality. If you experience hard bounce rates exceeding 3% on your first deployment within 20 days of receipt, we will credit the overage to your account. If you have a concern about your file, please contact us and we will work with you to make it right.

Sch Secy/Administrative Asst

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